Thursday, November 18, 2010

More than Sears' customer care - support for our military.

Received this email and thought it would be worthy of blogging....
_____________________________________________________________________

It's verified by http://www.snopes.com/politics/military/sears.asp

Also confirmed at: (Same applies to K-Mart which is owned by Sears)
http://www.searsholdings.com/communityrelations/hero/military.htm

I know I needed this reminder since Sears isn't always my first choice. Amazing when you think of how long the war has lasted and they haven't withdrawn from their commitment. Could we each buy at least one thing at Sears this year?

How does Sears treat its employees who are called up for military duty? By law, they are required to hold their jobs open and available, but nothing more. Usually, people take a big pay cut and lose benefits as a result of being called up.

Sears is voluntarily paying the difference in salaries and maintaining all benefits, including medical insurance and bonus programs, for all called up reservist employees for up to two years.

I submit that Sears is an exemplary corporate citizen and should be recognized for its contribution. I suggest we all shop at Sears, and be sure to find a manager to tell them why we are there so the company gets the positive reinforcement it well deserves.

Pass it on.

Decided to check this before I sent it forward. So I sent the following e-mail to the Sears Customer Service Department :

I received this e-mail and I would like to know if it is true. If it is, the Internet may have just become one very good source of advertisement for your company. I know I would go out of my way to buy products from Sears instead of another store for a like item, even if it's cheaper at that store.

This is their answer to my e-mail:

"Dear Customer:
Thank you for contacting Sears.The information is factual. We appreciate your positive feedback.
Sears regards service to our country as one of greatest sacrifices our young men and women can make. We are happy to do our part to lessen the burden they bear at this time.

Bill Thorn
Sears Customer Care
http://mc/compose?to=webcenter@sears.com
1-800-349-4358 1-800-349-4358"

Please pass this on to all your friends. Sears needs to be recognized for this outstanding contribution and we need to show them as Americans, we do appreciate what they are doing for our military!!!

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